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Legal

Privacy policy

This policy explains how MP Preservation & Building Ltd handles personal information. It applies to this website and to enquiries made through it.

Who we are

MP Preservation & Building Ltd, company number 12167695, Unit 22d, Oakwood Trade Park, Oak Road, North Shields, North Tyneside NE29 8SF. We are the data controller for the information described here. You can contact us at info@mppreservation.co.uk or on 0191 676 7900.

What we collect

When you send a survey enquiry we collect your name, email address, telephone number, property postcode, the type of enquiry, the service you are asking about and anything you write in the message field. If you call or email us directly, we hold the contact details and correspondence relating to that enquiry.

Why we use it

To respond to your enquiry, arrange and carry out a survey, prepare a quotation or report, carry out any work you instruct, and keep records relating to guarantees and to our legal obligations. Our lawful bases are your consent for the initial enquiry, performance of a contract once work is instructed, and legitimate interests and legal obligation for record keeping.

Who we share it with

We do not sell your information. We share it only where necessary: with the guarantee provider when a guarantee is registered in your name, with our accountants and insurers, and with service providers who host this website and our email. Where a report has been requested by a lender, agent or solicitor, it is sent to the party you have asked us to send it to.

How long we keep it

Enquiries that do not lead to work are kept for up to 12 months. Records relating to work carried out, including survey findings, quotations and guarantee registrations, are kept for the life of the guarantee and for as long as required for tax and legal purposes.

Your rights

You can ask for a copy of the information we hold about you, ask us to correct it, ask us to delete it where we no longer need it, object to processing, or withdraw consent for marketing at any time. Contact us at info@mppreservation.co.uk. If you are not satisfied with our response you can complain to the Information Commissioner's Office at ico.org.uk.

Cookies

This website uses a small number of cookies. See our cookie policy for what they are and how to control them.

This policy may be updated from time to time. The current version is always shown on this page.